statement outlines Adopt Change's policy on how Adopt Change uses and manages personal information provided to
or collected by it.
Change is bound by the Australian Privacy Principles (the APPs) contained in the Commonwealth Privacy Act 1988 (the Privacy Act) and is committed
to complying with the APPs.
account of new laws and technology, changes to Adopt Change’s operations and
practices and to make sure it remains appropriate to the changing legal
website www.AdoptChange.org.au (the Website) or by
request to firstname.lastname@example.org.
By providing us with your personal and/or sensitive
information or by visiting and using our Website, you confirm your acceptance
any other explanation you may be given at the time of providing the
do not provide us with your information.
What is “personal
information” is any information about an identified individual or an individual
who is reasonably identifiable, regardless of whether the information is true
includes, for example, the following:
- information or an opinion about an
individual’s racial or ethnic origin, membership of a professional
association, trade association or trade union (which is also personal
health information about an individual; and
genetic and biometric information about an
What kind of
personal information does Adopt Change collect and how does Adopt Change
of information Adopt Change may collect and hold includes (but is not limited
name, address, email address and other contact
information, such as your
credit card details.
you are, or are in the process or applying to become, an adoptive parent,
foster carer, guardian or permanent carer.
employment history and educational background if you are applying for
Personal Information you provide:
Change will generally collect personal information about an individual by way
of phone calls, online forms, emails and meetings
Adopt Change may
collect your personal information in a variety of circumstances
including when you, for example:
= participate in research,
campaigns or fundraising activities we organise
= purchase an item from us;
= join the Adopt Change
= provide feedback about our
= attend an event with which
we are associated;
= subscribe to our newsletter; or
= interact with us via one of
our social media pages.
While you do
have the right to seek to deal with us anonymously or by using a
pseudonym, in many circumstances it will not
be practicable for us to deal with you or provide any services to you except
for the most general responses to general enquiries, unless you identify
Personal Information provided by other people:
some circumstances, Adopt Change may be provided with
personal information about an individual from a third party. Third parties may include,
for example, someone duly authorised to act on your behalf, [our research partners], referees
providing information in support
of a job applicant and organisations which
assist us with our marketing and fundraising activities.
personal information will only be collected from third parties if it is unreasonable
or impractical to collect that personal information from you directly. If and when we do collect personal
information from third parties, we will take reasonable steps in the
circumstances to inform you of this collection and obtain your consent, if
In relation to employee records:
the Privacy Act, the APPs do not
Adopt Change’s treatment of an employee record, where the treatment is directly
related to a current or former employment relationship between Adopt Change and
Adopt Change use the personal information you provide?
Change will use personal information it collects from you for the primary
purpose of collection, and for such other secondary purposes that are related
to the primary purpose of collection provided that, for example,
(i) you would reasonably expect such a
secondary use or disclosure or (ii) you have
consented to the secondary use or disclosure.
We may use
your personal information for a number of purposes, including
= to enable you to join the
Adopt Change community;
= to send you updates,
newsletters, event invites and information about how to support the Adopt
= to process donations;
= to conduct research,
marketing and fundraising activities;
= to respond to feedback and
= to assess job applications.
relation to direct marketing, Adopt Change will use your personal information
for direct marketing where you have provided that information and you are
likely to expect direct marketing.
we use your personal information and it was obtained from a third
party, we will still send you direct marketing information where
you have consented.
will always obtain your consent to use sensitive information as the basis for
any of our direct marketing.
If at any
time you would like to stop receiving direct marketing emails (or text
messages), you can
click the “unsubscribe” link at the bottom of any direct marketing email we
send (or follow
the opt-out instructions in any text message we send).
Job applicants, staff members and contractors:
relation to personal information of job applicants, staff members and
contractors, Adopt Change’s primary purpose of collection is to assess and (if
successful) to engage the applicant, staff member or contractor, as the case
purposes for which Adopt Change uses personal information of job applicants,
staff members and contractors include:
= for insurance purposes;
- to satisfy Adopt
Change’s legal obligations; and
- to administer and maintain
the individual’s relationship with Adopt Change.
Adopt Change receives unsolicited job applications, these will
usually be dealt with in accordance with the unsolicited personal information
requirements set out in the APPs.
Change also obtains personal information about volunteers who assist Adopt
Change in its functions or conduct associated activities, such as to enable Adopt Change and the volunteers to
work together. We may also collect volunteers’ next of kin details
Marketing and fundraising:
Change treats marketing and seeking donations for the future growth and
development of Adopt Change as important. Personal information held by Adopt
Change may be disclosed to an organisation that assists in Adopt Change’s marketing and/or fundraising
Adopt Change disclose personal information to?
Change may disclose personal information, including sensitive information, held
about an individual to:
= government departments;
= people and organisations providing
services to Adopt Change, such as third parties who assist us
with our fundraising and marketing activities as well
= our professional advisors
including lawyers, accountants, tax advisors and auditors;
= regulatory or government
bodies for the purposes of resolving complaints; and
= anyone you authorise
Adopt Change to disclose information to such as referees and next
Sending information overseas:
Change will not send personal information about an individual outside Australia
= obtaining the consent of
the individual (in some cases this consent will be implied); or
= otherwise complying with
or other applicable privacy legislation.
Personal information is stored on servers located
in Sydney and/or Melbourne.
Before Adopt Change does
disclose any personal and/or sensitive information to a third party, we take
reasonable steps to ensure that the third
party will protect your personal and sensitive information in accordance with
Third parties are required to restrict their use of this information to the
purpose for which it was provided.
Adopt Change treat sensitive information?
information will be used and disclosed only for the purpose for which it was
provided or a directly related secondary purpose, unless you agree otherwise,
or the use or disclosure of the sensitive information is allowed by law.
and security of personal information
Change’s staff are required to respect the confidentiality of personal
information and the privacy of individuals.
Change has in place steps to protect the personal information it
holds from misuse, loss, unauthorised access, modification, interference or
disclosure by use of various methods including locked storage of paper records and the use
of passwords to access computerised records.
is stored on secured networks consistent with industry standards which are only
accessible by those
employees who have special access rights to such systems.
Cookies collect information that includes the
server your computer or device is logged onto, your browser type and how you
gained entry to our Website. Therefore, when you
visit our Website anonymously, details are recorded about your visit, such as
time and date, pages accessed and time spent on the Website, in
addition to the matters described above. This information is used in an
anonymous form for statistical purposes and, as such, cannot be used to
identify you individually. A cookie cannot retrieve any other information from
your hard drive, pass on computer viruses or capture your email address or any
other personally identifiable information.
you use our Website, having your cookies enabled
will allow us to maintain the continuity of your browsing session and remember
your details when you return.
“Help” menu of your browser for more information on how to change your cookie
preferences. You may disable cookies or set your browser to
alert you when cookies are being sent. If you do disable cookies, we may be
unable to optimise your visit to our Website and you may experience some
errors. Refer to your browser instructions or help screens to learn about these
may also collect information about your IP address, although this may not
Our Website may
contain links to websites operated and maintained by third parties over which
we have absolutely no control. These
standards and procedures. Any information you provide to third party websites
will be governed by the terms of the websites’ privacy policies. We have no
responsibility or liability whatsoever for the content, actions or policies of
third party websites. The inclusion of third party links on our Website in
no way constitutes an endorsement of such websites’ content, actions or
Change endeavours to ensure that the personal information it holds is accurate,
complete and up-to-date. A person may seek to update their personal information
held by Adopt Change by contacting the Privacy Officer of Adopt Change at any
You have the
right to check what personal information Adopt Change holds about you.
the Privacy Act and the Health Records and
Information Privacy Act 2002 (NSW),
an individual has the right to obtain access to any personal information which
Adopt Change holds about them and to advise Adopt Change of any perceived
inaccuracy. There are some exceptions to this right set out in the applicable
legislation. To make a request to access any information Adopt Change holds
about you, please contact the Privacy Officer in writing.
Change may require you to verify your identity and specify what information you
require. Although no fee will be charged for accessing your personal
information or making a correction, Adopt Change may charge a fee to retrieve
and copy any material. If the information sought is extensive, Adopt
Change will advise the likely cost in advance.
There are some circumstances
specified by law where we may refuse your request for access to your personal
information. However, if one of these circumstances applies, we will provide
you with a written explanation of the reasons for refusal, unless it would be
unreasonable to provide that notice.
receive your request for access, we will endeavour to respond to your request
within a reasonable period after the request is made.
How long will
Adopt Change keep my information?
The APPs require
Adopt Change not to store personal information longer than necessary.
When your personal
information is no longer required for a purpose for which it may be used or
disclosed (and we are not required to retain it by law),
Change will take reasonable
steps to de-identify or destroy the personal information.
you would like further information about the way Adopt Change manages the
personal information it holds, please contact Adopt Change at
you have any concerns, complaints or you think that there has
been a breach of privacy, please contact Adopt Change at email@example.com and inform us
of the nature of your concern or complaint. We will
then investigate your complaint and endeavour to provide you with our response
within a reasonable time. .
you have received our written response, you consider that we have
not dealt satisfactorily with your concerns, please let us know in
writing and we will then meet with you to discuss further.
If you are not satisfied with our response to your complaint within 30 days
from this meeting, then you can refer your complaint to
the Office of the Australian Information Commissioner via:
tel: 1300 363 992
fax: +61 2 9284
If you have any questions or comments about this
The Privacy Officer
Adopt Change Limited
PO Box 792
Surry Hills NSW 2010